Terms and Conditions

Short Courses

Gen2 Training Terms and Conditions in relation to Short Courses:

1.1 Should you wish to make any date changes to courses or any course package modules, you will be charged an administration fee of £50 for short courses and £150 for longer courses and packages. All course change requests must be made with a signed letter. Course moves will be made at the discretion of Gen2 and can only be made once.

1.2 Course moves can only be made if there are more than 21 days before the Course Registration Date. Less than 21 days’ notice before the course commences it will be too late make course changes due to the City & Guilds enrolment, registration fees, exam scheduling procedures, class and tutor allocation which will have taken place.

1.3 Gen2 will not move the course if it is one of the exceptions listed at term 6.4 below or if the Course Registration Date is 21 days or less from the date your letter is received.

1.4 The City & Guilds 2396 course, once booked, cannot be moved (whatever the reason), due to the City & Guilds enrolment and scheduling procedures which take place a number of weeks prior to the examination date (as once the final registration and exam scheduling has taken place the Student will not be able to be move from the course and examination list).

1.5 It is your responsibility to provide the right details about the Student at the time of booking. Should you need to amend a name or date of birth after the initial booking has been made, you will incur an administration charge of £50. You will also need to provide proof of this in the form of some formal identification (passport / driving licence / birth certificate).

Gen2 Commercial Training